Terms and Conditions
Last Updated: July 6, 2026
Welcome to the Rock Solid Exteriors website. These Terms and Conditions govern your use of our website, online forms, quote requests, and any related website features operated by Rock Solid Exteriors.
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website.
1. About Rock Solid Exteriors
Rock Solid Exteriors provides exterior improvement services, which may include roofing, siding, gutters, concrete, repairs, replacements, inspections, and related residential or commercial exterior services.
Information on this website is provided for general informational and marketing purposes. Specific project details, pricing, schedules, materials, warranties, financing terms, and scope of work are governed only by a written estimate, proposal, contract, financing agreement, warranty document, or other written agreement signed or approved by Rock Solid Exteriors.
2. Website Use
You agree to use this website only for lawful purposes. You may not:
- Attempt to interfere with the operation or security of the website.
- Submit false, misleading, or fraudulent information.
- Use the website to harass, spam, or solicit others.
- Copy, scrape, reproduce, or misuse website content without permission.
- Upload or transmit viruses, malware, or harmful code.
We reserve the right to restrict or terminate access to the website if we believe a user has violated these Terms.
3. Estimates and Quote Requests
Any estimate request, contact form, consultation request, inspection request, or quote request submitted through this website does not create a binding contract.
Free estimates, inspections, consultations, or project reviews are subject to availability, service area, project type, property access, weather conditions, safety considerations, and Rock Solid Exteriors’ discretion.
Any pricing shown on the website, in advertisements, or in promotional materials is general in nature and may change without notice. Final pricing depends on the specific project, materials, measurements, labor, site conditions, permits, code requirements, customer selections, and other factors.
4. No Contract Formed Through Website Use
Using this website, submitting a form, calling, emailing, requesting an estimate, or communicating with Rock Solid Exteriors does not create a contractor-client relationship or binding agreement.
A binding agreement is formed only when Rock Solid Exteriors and the customer approve a written proposal, contract, work order, or other formal project agreement.
5. Services, Availability, and Scheduling
Rock Solid Exteriors may accept or decline projects at its discretion. Service availability may vary by location, project size, project type, season, weather, crew availability, permitting requirements, supply availability, and other business or site-specific factors.
Project timelines are estimates only unless expressly stated in a written contract. Weather, material delays, permit delays, hidden conditions, customer-requested changes, inspection requirements, subcontractor availability, and other issues may affect start dates, completion dates, or schedules.
6. Customer Responsibilities
Customers are responsible for providing accurate project information, contact information, property access, and any information that may affect the project.
Depending on the project, customers may be responsible for:
- Securing access to the property.
- Removing vehicles, furniture, decorations, pets, or personal items from work areas.
- Notifying Rock Solid Exteriors of known hazards, damage, leaks, structural issues, utility locations, private lines, drainage concerns, septic systems, sprinkler systems, underground wiring, or other property conditions.
- Obtaining approvals from homeowners associations, property managers, landlords, or other required parties unless otherwise stated in writing.
- Reviewing and approving project details, materials, colors, finishes, and scope of work before work begins.
Rock Solid Exteriors is not responsible for delays, added costs, or project issues caused by inaccurate information, undisclosed conditions, lack of access, or customer-requested changes.
7. Insurance Claim Assistance
Rock Solid Exteriors may provide general assistance, documentation, inspections, photos, estimates, or guidance related to storm damage or insurance claims.
However, Rock Solid Exteriors does not guarantee insurance approval, claim payment, claim amount, coverage decisions, deductible treatment, carrier timelines, or the outcome of any insurance claim. Insurance coverage decisions are made by the insurance company and are subject to the customer’s policy terms.
Customers remain responsible for understanding their insurance policy, deductible, exclusions, claim requirements, and payment obligations.
8. Financing
Financing may be offered through third-party financing providers. Financing approval, interest rates, payment terms, promotional offers, credit limits, and other financing conditions are determined by the financing provider, not Rock Solid Exteriors.
Rock Solid Exteriors does not guarantee financing approval. Any financing terms presented on the website or in advertising are subject to change, credit approval, program availability, and lender terms.
9. Warranties
Any workmanship warranty, manufacturer warranty, product warranty, material warranty, or extended warranty applies only as stated in the written contract, warranty document, manufacturer documentation, or applicable written agreement.
Website statements about warranties are general summaries only and do not replace the actual written warranty terms.
Warranty coverage may be limited by product selection, installation requirements, maintenance requirements, normal wear and tear, weather events, storm damage, misuse, alterations, improper maintenance, structural issues, pre-existing conditions, third-party work, or other exclusions stated in the applicable warranty documents.
10. Promotions and Discounts
Promotions, discounts, special offers, financing offers, veteran discounts, seasonal offers, or other advertised incentives may be subject to eligibility requirements, expiration dates, project minimums, service area limits, product restrictions, financing approval, and other terms.
Rock Solid Exteriors may modify, extend, or discontinue promotions at any time unless otherwise prohibited by law. Promotions generally cannot be combined unless expressly stated in writing.
11. Website Content
We make reasonable efforts to keep website content accurate and current. However, we do not guarantee that all information on the website is complete, accurate, current, or free from errors.
The website may include information about services, materials, colors, warranties, project photos, financing, reviews, promotions, or service areas. This information may change at any time without notice.
Rock Solid Exteriors is not responsible for typographical errors, outdated information, pricing errors, technical errors, or omissions on the website.
12. Project Photos, Galleries, and Examples
Photos, galleries, renderings, visualizers, examples, and descriptions shown on the website are for illustration purposes only. Actual results may vary based on property condition, structure, material availability, color selection, lighting, weathering, design choices, and other factors.
Use of photos or examples does not guarantee identical results for a customer’s project.
13. Reviews and Testimonials
Reviews and testimonials reflect the experiences and opinions of individual customers. Results may vary. Reviews do not guarantee that every customer will have the same experience or outcome.
Rock Solid Exteriors may display customer reviews, testimonials, ratings, and feedback from third-party platforms or direct customer submissions.
14. Intellectual Property
All content on this website, including text, graphics, logos, images, videos, icons, page layouts, designs, service descriptions, and other materials, is owned by Rock Solid Exteriors or used with permission.
You may not copy, reproduce, modify, distribute, display, republish, or use website content for commercial purposes without prior written permission from Rock Solid Exteriors.
15. User Submissions
If you submit information through the website, including contact forms, quote requests, photos, project details, reviews, or messages, you represent that the information is accurate and that you have the right to submit it.
By submitting information, you authorize Rock Solid Exteriors to use it to respond to your inquiry, evaluate your project, provide services, communicate with you, and operate the business.
Do not submit confidential, sensitive, or unnecessary personal information through website forms.
16. Communications
By submitting your contact information, you agree that Rock Solid Exteriors may contact you by phone, email, text message, or other communication methods regarding your inquiry, estimate request, project, appointment, promotion, or service.
Message and data rates may apply. You may opt out of marketing communications where legally required or where an unsubscribe method is provided. Transactional or project-related communications may still be sent as necessary.
17. Third-Party Links and Tools
This website may link to third-party websites, financing providers, review platforms, social media platforms, manufacturers, visualizer tools, maps, or other external resources.
Rock Solid Exteriors is not responsible for third-party websites, content, tools, policies, terms, pricing, security, or practices. Use of third-party websites is at your own risk and subject to the third party’s terms and policies.
18. No Professional Advice
Website content is not intended as legal, insurance, engineering, architectural, structural, financial, or professional advice. You should consult the appropriate professional for advice specific to your property, insurance claim, financing, code requirements, or legal rights.
19. Limitation of Liability
To the fullest extent permitted by law, Rock Solid Exteriors is not liable for damages arising from your use of, or inability to use, this website.
This includes damages related to website errors, interruptions, delays, viruses, inaccurate content, third-party links, lost data, lost profits, or other website-related issues.
Nothing in these Terms limits any rights or remedies that cannot be limited under applicable law.
20. Indemnification
You agree to defend, indemnify, and hold harmless Rock Solid Exteriors, its owners, employees, contractors, representatives, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the website, your violation of these Terms, your submitted information, or your misuse of website content.
21. Privacy
Your use of the website may involve the collection and use of personal information. Please review our Privacy Policy for more information about how information may be collected, used, and protected.
If Rock Solid Exteriors does not yet have a Privacy Policy published, one should be added separately.
22. Changes to These Terms
Rock Solid Exteriors may update these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
23. Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.
Any disputes related to this website or these Terms shall be handled in the appropriate courts located in Michigan, unless otherwise required by law.
24. Contact Information
For questions about these Terms and Conditions, please contact Rock Solid Exteriors:
Rock Solid Exteriors
42452 Hayes Rd #2a
Clinton Township, MI 48038
Phone: (844) 757-6543
Email: tammie@rocksolidexteriors.com